"Within a short time of using InfoSight, we have been able to monitor our storage, report on historical trends, plan for future growth, and proactively discover and remediate issues - making management very easy with limited staff," said Jeff Winter, city/county information systems director, City of Hot Springs, Arkansas. We believe this is a game-changer in the storage industry and one that will not only differentiate us in the market, but more importantly build long-term customer loyalty."
"Today we are ending that by using sophisticated data sciences to automate an extremely complex set of processes.
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"Historically, managing storage through its lifecycle has been disconnected, manual and complicated," said Suresh Vasudevan, CEO of Nimble Storage. The InfoSight services coupled with the Nimble community enable accelerated productivity by freeing IT staff from mundane, day-to-day storage lifecycle administration so they can focus on high-value tasks. In addition to access to knowledge-based articles and road-tested best practices, customers can utilize peer insights for superior system performance. To truly help the broader storage community leverage the power of InfoSight's data capabilities, Nimble is launching NimbleConnect™ - its storage community forum. The InfoSight portal is available to all Nimble customers as part of their support subscription package and will be rolled out to the entire customer base in the next 30 days. In addition, an executive dashboard provides a summary view of the capacity savings, protection benefits, and downtime savings the customer has achieved, with a concise set of recommendations around keeping their environment running at peak condition. Unlike traditional monitoring tools that produce volumes of copious data, InfoSight provides actionable insights that help customers keep their systems running in top condition. Intelligent Insights and Precise Forecasting through InfoSight Portalīuilding on this deep data analytics is the Nimble InfoSight portal - a cloud-based tool that allows customers to gain accurate monitoring, reporting, forecasting and planning capabilities through a web-enabled interface. In addition, intelligent pattern matching and correlation analysis allows Nimble's support team to quickly and easily triage complex support issues, which typically take days and weeks to resolve using conventional troubleshooting tools and processes. As a result, more than 80 percent of Nimble Storage support cases are detected and resolved automatically through proactive wellness capabilities. Through the power of pattern recognition and correlation analysis, InfoSight proactively identifies failure conditions before they occur. This unprecedented wealth of data and analysis enables Nimble Storage to avert the expense and significant productivity loss that accompanies a customer support or outage condition. Improved System Availability through Proactive Wellness Customer data is never collected as part of this process. The data is analyzed on a continuous basis by a sophisticated engine that delivers powerful support, monitoring, reporting, forecasting and planning capabilities to customers.
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Data is securely collected at frequent, five-minute intervals, resulting in a rich and deep set of data, totaling 30 million plus sensor values per array, per day. Unlike typical "phone-home" systems, InfoSight's centralized data collection engine collects comprehensive system data spanning various characteristics including performance, capacity, data protection and system health. Built on powerful analytics, systems modeling and intelligent, predictive algorithms, InfoSight harnesses the power of the cloud and deep data to simplify and streamline activities across the storage lifecycle, enabling customers to realize the promise of operational efficiency. SAN JOSE, CA-(Marketwired - Apr 9, 2013) - Nimble Storage, the leading provider of flash-optimized hybrid storage solutions, today announced a new set of services for its storage arrays called InfoSight™.
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